How to Reset Your Password

Forgot your password? No worries! Here's how to reset it.

Reset Password Steps

Step 1: Go to Login Page

1. Visit coffeemachinespecialist.com.au
2. Click "My Account" in the top menu
3. Click "Lost your password?" or "Forgot Password"

Step 2: Enter Your Email

1. Enter the email address associated with your account
2. Click "Reset Password" or "Send Reset Link"

Step 3: Check Your Email

1. Check your inbox for a password reset email
2. Subject line: "Password Reset Request"
3. If not in inbox, check your spam/junk folder

Step 4: Click Reset Link

1. Open the email
2. Click the "Reset Password" button or link
3. Link expires after 24 hours

Step 5: Create New Password

1. Enter your new password
2. Confirm your new password
3. Click "Save" or "Reset Password"

Step 6: Log In

1. Go to the login page
2. Enter your email and new password
3. Click "Log In"

Password Requirements

Your password should:

• Be at least 8 characters long
• Include uppercase and lowercase letters
• Include at least one number
• Include at least one special character (recommended)

Didn't Receive the Email?

If you didn't receive the password reset email:

1. Check spam/junk folder - Reset emails sometimes get filtered
2. Wait a few minutes - Emails can take up to 10 minutes to arrive
3. Try again - Request another reset link
4. Check email address - Ensure you're using the correct email
5. Contact us - Chat with us for assistance

Security Tips

• Don't use the same password on multiple sites
• Don't share your password with anyone
• Change your password regularly
• Use a password manager for secure storage

Still Having Trouble?

Chat with us and we'll help you regain access to your account!

Updated on: 27/01/2026