• Water Filtration

  WATER FILTRATION Appropriate water filtration is required to ensure the correct operation and longevity of your coffee machine. There are many filtration options on the market, but they are not created equal nor do what is needed. Common water filters use a combination of pre-filters (removes sediment) and carbon cartridges (removes further sediment, flavours and odours). These are commonly found on fridge filters and multi-stage water filtration systems. Specialised water filtration systemsPopular

• Boiler Flush

  BOILER FLUSH We recommend customers do a Boiler Flush once per month after doing a Backflush on the coffee machines Group Head. This will ensure your hot water arm remains free from sediment and maintains water clarity. A Boiler Flush should be completed once every kg of coffee, or monthly, whichever comes first. We recommend this for a couple of reasons: Flushing water out of the hot water arm prevents blockages in the pipework to the arm from lack of use. Most customers don't reaPopular

• Group Head Backflush

  GROUP HEAD BACK FLUSH Best practice: After making coffee, always purge some water from the group head, this will remove any coffee residue in your group shower and help maintain correct and clean water flow. This should be part of your daily ritual to ensure you get the best tasting coffee everyday! To remove built up coffee residue and oils from the coffee it is recommended to use a group head backflush detergent after every kilogram or monthly (whichever comes first). BackflusPopular

• Steam Wand Cleaning

  STEAM WAND CLEANING Best practice: After steaming milk, wipe the steam wand clean to remove any milk residue and purge some steam out to remove any residue inside the steam wand. This will keep your steam wand clean and won’t taint the flavour of your milk with musty smells from leftover milk residue. Every so often (weekly, fortnightly or monthly), it is recommended to soak your steam wand in a cleaning solution to remove any remaining milk residue. This recommendation is based on a couPopular

• Setting Up Your New Coffee Machine

  Setting Up Your New Coffee Machine Congratulations on your new coffee machine! Follow this guide to get started. Before You Begin Unboxing Carefully remove the machine from packaging Remove all protective materials and stickers Check all accessories are included (refer to your manual) Inspect for any shipping damage Keep packaging for 30 days in case of returns Location Choose a spot that has: Flat, stable surface Access to power outlet Adequate ventilationFew readers